Hootsuite Inc. Status

Hootsuite Inc.

X connecting/reconnecting issues

Investigating - Hey there. We are experiencing issues with authenticating X profiles in Hootsuite. You may have trouble connecting or reconnecting X profiles in Hootsuite at this time. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Mar 04, 2026 - 10:42 PST

Talkwalker Help Center Missing Japanese Translated Content

Update - A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.
Jan 20, 2026 - 12:17 PST

Identified - Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
Nov 20, 2025 - 13:51 PST

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Degraded Performance

Hootsuite Mobile Application Degraded Performance

Sparkcentral Web Application Operational

Talkwalker Web Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 4, 2026

TikTok publishing issues

Resolved - We're pleased to inform that the issue affecting the TikTok integration in Hootsuite has been resolved. Upon monitoring our logs, we can confirm that the success rates have returned to normal levels. Additionally, Oracle has also confirmed on their Status Page that their engineering team was able to implement mitigation measures to address the service disruption: https://ow.ly/6IxZ50Yp1oP

We appreciate your patience as our teams work to investigate this issue.
Mar 4, 03:29 PST

Update - We are still experiencing a partial service disruption impacting our TikTok integration. It would appear that the service disruption is caused by an ongoing issue at an Oracle data center that is affecting some parts of the TikTok U.S. user experience (more information can be found here: https://ow.ly/hUM550YoXuq). During this time, users may encounter failures or delays with post publishing, and analytics data collection may be incomplete or temporarily unavailable. Additionally, you may experience issues connecting or reconnecting TikTok accounts or managing content via Inbox 2.0.

Our team is actively monitoring the situation and is prepared to restore full functionality as soon as our partners at TikTok and Oracle resolve the underlying infrastructure issues. We appreciate your patience and will continue to share updates as more information becomes available.
Mar 4, 00:12 PST

Update - We are observing ongoing issues related to the service disruption impacting TikTok. TikTok accounts may experience limited functionality within Hootsuite at this time. This includes the ability to publish/share content, connecting/reconnecting TikTok accounts and sending/receiving content via Inbox 2.0 Our team continues to actively monitor the situation. Thank you your patience.
Mar 3, 10:46 PST

Monitoring - We have identified that the issues affecting publishing to TikTok from Hootsuite are caused by an issue with the TikTok API. Our team is actively monitoring the situation. You may still experience errors when trying to publish or schedule posts to TikTok from Hootsuite or from Amplify. Thank you for your patience.
Mar 3, 09:21 PST

Investigating - Hey there. We are experiencing issues with publishing to TikTok. You may have trouble with publishing content to TikTok from Hootsuite. Our team is actively investigating this issue. Thank you in advance for your understanding.
Mar 3, 08:34 PST

Mar 3, 2026

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

Instagram reels and Stories with video failing to publish

Resolved - We can confirm that Instagram Reels and Stories video publishing is now fully operational. Publishing and scheduling Instagram posts containing videos should now be working as expected. Thank you for your patience while Meta addressed this matter.
Feb 26, 20:59 PST

Update - We continue to monitor this situation while Meta works toward a resolution. In the meantime, both Instagram Reels and Stories with video continue to be impacted by these failures.

As an alternative workaround, please consider using the Mobile Notification Workflow. (https://ow.ly/LnXq50Ymsja)
Feb 26, 07:03 PST

Monitoring - We have determined that the errors affecting Instagram Reel publishing originate from Meta's end. Our engineering team is currently working directly with Meta to further investigate and address this disruption. In the meantime, as a workaround, we have observed that videos can still be successfully published by using Carousel posts. Thank you for your continued patience.
Feb 26, 03:55 PST

Investigating - We are currently experiencing difficulties impacting Reel publishing. As a result, you may encounter failures when attempting to publish or schedule Reels to Instagram Business profiles. We are investigating this matter with our engineers. Please subscribe to receive status updates.
Feb 26, 03:03 PST

Hootsuite Analytics loading issues

Resolved - This incident has been resolved.
Feb 26, 13:53 PST

Update - We can confirm that the issues affecting Hootsuite Analytics have been resolved and returned to full functionality within the Hootsuite Dashboard.

Thank you for your patience while our team sorted this out.
Feb 26, 13:53 PST

Monitoring - Our Engineering team have implemented a fix and we are seeing a reduction in errors related to loading Hootsuite Analytics within the dashboard. In the meantime our teams continue to monitor the situation closely. Thank you for your patience.
Feb 26, 11:23 PST

Identified - Hey there. We are experiencing issues with Hootsuite Analytics. You may have trouble successfully loading Hootsuite Analytics at this time. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Feb 26, 09:19 PST

Feb 25, 2026

Instagram publishing issues

Resolved - We can confirm that Instagram publishing is now fully operational. Publishing and scheduling Instagram messages should now be working as expected. Thank you for your patience while Meta addressed this matter.
Feb 25, 02:04 PST

Monitoring - We are seeing a reduction in errors related to the issues impacting Instagram publishing from Hootsuite. Our team continues to work with Meta to address this issue. In the meantime you may still encounter issues successfully publishing content to Instagram from Hootsuite. We continue to actively monitor the situation. Thank you for your patience.
Feb 24, 18:18 PST

Identified - Instagram is currently experiencing difficulties that impact publishing in Hootsuite. As a result, you may encounter failures when attempting to publish or schedule messages to Instagram Business profiles. Please subscribe to receive status updates.
Feb 24, 17:29 PST

Feb 24, 2026

Feb 23, 2026

Analytics dashboard not loading

Resolved - We experienced a brief service disruption affecting Hootsuite Analytics between 01:02 AM and 01:15 AM PST. The issue has been resolved, and all Analytics functionalities are now fully operational. If you continue to experience difficulties, please reach out to our customer support team.
Feb 23, 02:03 PST

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

Hootsuite dashboard issues

Resolved - We experienced difficulties with our dashboard between 9:50 AM and 10:03 AM PST on February 18. During this time, you may have been unable to access the Hootsuite dashboard. Our team has resolved the issue and we’re monitoring closely to ensure things remain stable. If you continue to experience difficulties, please reach out to our customer support team.
Feb 18, 10:00 PST