Update - Update: Our media data provider has restored the underlying service that was affected by their outage. We're completing the steps required on our side to reconnect and resume data flow. Once reconnected, content published during the outage window will be backfilled, which may take a few additional days to fully populate. We'll post another update once data flow has resumed, along with a backfill estimate. Thanks for your continued patience.
Aug 12, 2026 - 02:35 PDT
Monitoring - We're aware that data from Print, TV, Online, and Social sources has not been updating since August 5. This is due to a service disruption at one of our third-party media data providers, who took systems offline as a precaution while they investigate and rebuild. The provider expects to begin restoring service over the weekend. We'll update this notice as we get more information. We apologize for the disruption and thank you for your patience.
Aug 07, 2026 - 01:44 PDT
Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.
Resolved -
Hello. We can confirm that the issues affecting customers who use the Proofpoint integration have been resolved. You should now be able to publish content as normal.
Thank you for your patience.
Aug 26, 11:56 PDT
Identified -
Hey there. We are experiencing issues affecting a subset of customers who use the Proofpoint integration. You may have trouble publishing content that needs to go through Poofpoint approval, and the Proofpoint section may not appear in your Team and Organization settings. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Please subscribe to receive status updates.
Aug 26, 10:58 PDT
Aug 25, 2026
No incidents reported.
Aug 24, 2026
No incidents reported.
Aug 23, 2026
No incidents reported.
Aug 22, 2026
No incidents reported.
Aug 21, 2026
No incidents reported.
Aug 20, 2026
No incidents reported.
Aug 19, 2026
No incidents reported.
Aug 18, 2026
No incidents reported.
Aug 17, 2026
No incidents reported.
Aug 16, 2026
No incidents reported.
Aug 15, 2026
No incidents reported.
Aug 14, 2026
No incidents reported.
Aug 13, 2026
No incidents reported.
Aug 12, 2026
Unresolved incident: Lumen by Talkwalker: Delayed data from Print, TV, Online, and Social sources.