Hootsuite Inc.
Talkwalker Help Center Missing Japanese Translated Content
Update - A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.
Jan 20, 2026 - 12:17 PST
Identified - Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
Nov 20, 2025 - 13:51 PST

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational
Hootsuite Mobile Application Operational
Sparkcentral Web Application Operational
Talkwalker Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 12, 2026

No incidents reported today.

Feb 11, 2026
The Transcoding Service is failing to process video files.
Resolved - We're pleased to inform you that the issue affecting video transcoding has been successfully resolved.

Our engineering team has implemented a fix, and services have been restored to normal operation.

Thank you for your patience and understanding throughout this incident.
Feb 11, 00:15 PST
Investigating - We are currently investigating an issue affecting video posts that require optimization for social networks (transcoding). This means that scheduled messages containing video attachments which does not meet the social network video posting criteria, may fail to publish.

Users can still upload videos and draft their messages as usual. However, if a video requires resizing or format adjustment to meet a social network's requirements (particularly on X/Twitter), the post may fail to send or experience a timeout.

Our team is working to identify the root cause, and implement a fix as soon as possible. We'll continue to provide further updates as they become available.

Thank you in advance for your kind patience and understanding.
Feb 10, 23:49 PST
Feb 10, 2026
Data delays for Inbox 2.0
Resolved - Hey there,

We recently experienced a brief service disruption affecting Inbox 2.0 which caused some delays in data. As of 2:00PM PST, we can confirm that this has been resolved and Inbox 2.0 is now again functioning as expected.

We appreciate your patience and understanding while we sorted this out.
Feb 10, 13:10 PST
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

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