Update - Update: Our media data provider has restored the underlying service that was affected by their outage. We're completing the steps required on our side to reconnect and resume data flow. Once reconnected, content published during the outage window will be backfilled, which may take a few additional days to fully populate. We'll post another update once data flow has resumed, along with a backfill estimate. Thanks for your continued patience.
Aug 12, 2026 - 02:35 PDT
Monitoring - We're aware that data from Print, TV, Online, and Social sources has not been updating since August 5. This is due to a service disruption at one of our third-party media data providers, who took systems offline as a precaution while they investigate and rebuild. The provider expects to begin restoring service over the weekend. We'll update this notice as we get more information. We apologize for the disruption and thank you for your patience.
Aug 07, 2026 - 01:44 PDT
Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.
Hootsuite Web Application
Degraded Performance
Hootsuite Mobile Application
Operational
Sparkcentral Web Application
Operational
Talkwalker Web Application
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2026
No incidents reported today.
Aug 20, 2026
No incidents reported.
Aug 19, 2026
No incidents reported.
Aug 18, 2026
No incidents reported.
Aug 17, 2026
No incidents reported.
Aug 16, 2026
No incidents reported.
Aug 15, 2026
No incidents reported.
Aug 14, 2026
No incidents reported.
Aug 13, 2026
No incidents reported.
Aug 12, 2026
Unresolved incident: Lumen by Talkwalker: Delayed data from Print, TV, Online, and Social sources.