Hootsuite Inc. Status

Hootsuite Inc.

All Systems Operational

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational

Hootsuite Mobile Application Operational

Sparkcentral Web Application Operational

Talkwalker Web Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

Hootsuite Dashboard Issues

Resolved - All services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.
Sep 16, 17:35 PDT

Monitoring - We are seeing a reduction in errors related to the Hootsuite Dashboard. Our team continues to work to address this issue. In the meantime you may still have issues performing actions within the dashboard. We are continuing to monitor the situation as services return to full functionality, Thank you for your patience.

Please subscribe to our status page to receive status updates.
Sep 16, 17:09 PDT

Update - We are continuing to investigate this issue.
Sep 16, 16:38 PDT

Investigating - Hey there. We are experiencing issues with the Hootsuite dashboard, affecting all services. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Please subscribe to receive status updates.
Sep 16, 16:30 PDT

Issues viewing content via Planner

Resolved - We can confirm that the Planner issues have been resolved, and all content (both scheduled published via Hootsuite and published natively) is populating again as expected. Thanks for your patience while our team sorted this out.
Sep 16, 15:30 PDT

Update - As we continue to monitor the situation and restore full functionality within the Planner, the 'Show posts published via social' has been temporarily disabled. This means that only posts published and scheduled via Hootsuite will be present within the Calendar at this time.
Sep 16, 14:23 PDT

Monitoring - Our Engineering team have identified the cause of the issue and released a fix. However, users will need to perform a hard refresh of the Hootsuite dashboard in order for the fix to take effect.

You can perform a hard refresh using the following instructions:

Windows/Linux:
Google Chrome, Firefox, Edge:
- Ctrl + F5
- Ctrl + Shift + R
- Ctrl + click the reload button

Mac:
- Google Chrome, Firefox, Safari:
- Cmd + Shift + R
- Shift + click the reload button
Sep 16, 12:35 PDT

Investigating - We are currently investigating an issue that is impacting the population of content within the Planner section of Hootsuite You may see no content populating within the 'Plan' section of the dashboard. The issue began at approximately 10:40 AM PST. Our engineering team is actively working with the highest priority to identify the root cause and restore normal service as quickly as possible.

We sincerely apologize for this disruption and thank you for your patience.
Sep 16, 10:58 PDT

Sep 15, 2025

Hootsuite Maintenance - Content Access and Publishing

Completed - The scheduled maintenance has been completed.
Sep 15, 21:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 19:30 PDT

Scheduled - Heads up: we’re taking some time to improve the Hootsuite experience for you. Our development team will be performing some routine maintenance affecting your ability to publish and access content. During maintenance, you might have issues with the following:

Publishing or scheduling content
Accessing content via the Hootsuite Planner
Generating new reports
Approving existing content

This will happen at 8pm PDT on September 15 for approximately 75mins (ending at 9:15pm PDT).

We appreciate your patience while our team works hard to keep Hootsuite running smoothly.

Please subscribe to receive status updates.
Sep 15, 19:28 PDT

Issues Scheduling Content

Resolved - We can confirm we observed a brief disruption that impacted our scheduled messaging services. You may have experienced latency or error upon scheduling or publishing messages through Composer that occurred between 2:30PM and 2:45PM PDT.

If you continue to have issues with scheduled messages failing to publish please reach out to our support team.
Sep 15, 14:30 PDT

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Instagram Business Profile Message Failures

Resolved - After further investigation, we have determined that the issue impacting publishing to Instagram Business accounts via Hootsuite is affecting a very small subset of users. As such, we are closing this active incident. Our team will continue to work with our partners at Meta to investigate the root cause through our normal bug resolution process. Thank you for your patience and understanding.
Sep 12, 10:08 PDT

Investigating - We are currently investigating an issue causing messages for Instagram Business Profiles to fail. You may see an error indicating that the account is disconnected, even if the connection appears to be active and correct in your settings.
The issue began at approximately 1:00 AM PST. Our engineering team is actively working with the highest priority to identify the root cause and restore normal service as quickly as possible.
We sincerely apologize for this disruption and thank you for your patience.
Sep 12, 07:16 PDT

Sep 11, 2025

Issues with scheduled/post-now messages

Resolved - Hey there,

Between 5:20pm and 6:15pm PDT on September 11, scheduled/post-now messages may have failed to publish through Hootsuite. This brief disruption has been fully resolved, and publishing services are now operating normally.

Kindly note that any posts that did not publish during this window may need to be rescheduled manually. If you continue to experience issues with scheduled content, please reach out to our Customer Support team.

We appreciate your understanding.
Sep 11, 17:20 PDT

Issues with Publishing

Resolved - This incident has been resolved. Our engineering team has successfully deployed a fix for the issue that was impacting publishing. All services have been stable and fully operational since approximately 7:30 AM PST.
We sincerely apologize for any inconvenience or disruption this may have caused to your content schedule. Thank you for your patience and understanding.
Sep 11, 07:51 PDT

Investigating - We are currently investigating an issue that is impacting all publishing, including both the ability to schedule posts and "Post Now." You may see an error message or find that your posts are failing to publish. The issue began at approximately 6:30 AM PST. Our engineering team is actively working with the highest priority to identify the root cause and restore normal service as quickly as possible.
We sincerely apologize for this disruption and thank you for your patience.
Sep 11, 07:03 PDT

Sep 10, 2025

Composer unavailable

Resolved - This incident has been resolved as of 12:30 PM PST. Composer is now fully operational. We apologize for the disruption.
Sep 10, 12:37 PDT

Investigating - Hey there. We are experiencing issues with the Composer in Hootsuite. You may have trouble creating content via the Hootsuite Composer. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Please subscribe to receive status updates
Sep 10, 11:42 PDT

Account Creation Issues

Resolved - This incident has been resolved as of 3:45 AM PST. The new user sign-up process is now fully operational. We apologize for the disruption.
Sep 10, 01:53 PDT

Monitoring - We have successfully resolved the issue that was preventing new users from completing the sign-up process. The incident occurred between approximately 01:00 AM PST and 3:45 AM PST on September 10th. All services are now functioning normally.
We sincerely apologize for any inconvenience this may have caused and thank you for your patience.
Sep 10, 01:03 PDT

Investigating - We are currently investigating an issue that is preventing some new users from completing the sign-up process. You may encounter an error message or be unable to create a new account at this time.
Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible. We sincerely apologize for any disruption this is causing to new users and thank you for your patience.
Sep 10, 00:38 PDT

Sep 9, 2025

Issues with LinkedIn company profiles in Hootsuite Inbox and Analytics

Resolved - We are able to confirm that the issues with LinkedIn company profiles in Inbox 2.0 and Analytics have been resolved. Thank you for your patience.
Sep 9, 22:40 PDT

Investigating - We are currently experiencing difficulties with LinkedIn company profiles in Inbox 2.0 and Analytics. As a result, you may have issues sending or receiving messages in Inbox 2.0, and data may be delayed in Analytics.
Sep 9, 08:20 PDT

Issues with Instagram and Threads publishing

Resolved - We are able to confirm that the disruption with Instagram and Threads publishing in Hootsuite has been resolved. Thank you for your patience.
Sep 9, 10:41 PDT

Investigating - We are currently experiencing a disruption with Instagram and Threads publishing in Hootsuite. As a result, you may have issues with scheduled/post-now messages for Instagram and Threads.
Sep 9, 09:31 PDT

Sep 8, 2025

Issues with publishing videos for Instagram

Resolved - We are able to confirm that the issues with processing video posts for Instagram from Hootsuite have been resolved. Thank you for your patience.
Sep 8, 13:50 PDT

Monitoring - Meta is currently experiencing issues with processing video posts for Instagram from Hootsuite. You may have trouble publishing scheduled/post now content with video to Instagram.

Our team is working with Meta to fix this as quickly as possible. Thank you in advance for your understanding.
Sep 8, 09:56 PDT

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.