Hootsuite Inc. Status

Hootsuite Inc.

All Systems Operational

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational

Hootsuite Mobile Application Operational

Sparkcentral Web Application Operational

Talkwalker Web Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2024

No incidents reported today.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

Talkwalker and Hootsuite Listening Scheduled Maintenance

Update - All systems are now fully operational and have been tested for stability and performance.
Dec 5, 22:01 PST

Completed - The scheduled maintenance has been completed.
Dec 5, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 12:00 PST

Scheduled - Please be aware of scheduled maintenance during the below time windows as we look to ensure optimal performance and reliability for our Talkwalker and Hootsuite Listening products.

Scheduled Maintenance Times (PST):
December 2nd: 7:00 PM - 10:00 PM
December 3rd: 7:00 PM - 10:00 PM
December 5th: 7:00 PM - 10:00 PM

Expected Impact: During this time, you may experience occasional loading issues, empty results, or delays in retrieving reports and data. No data loss is expected.

We appreciate your patience and understanding as important work is being done to keep the platform running smoothly.
Nov 28, 11:23 PST

Issues accessing Hootsuite dashboard

Resolved - We are able to confirm that the issues with accessing the Hootsuite Dashboard have been resolved as of December 5th, 4:38pm PST. Thank you for your patience.
Dec 5, 16:50 PST

Investigating - Hello,

We are experiencing an issue with the Hootsuite dashboard. You may encounter difficulties in accessing your Hootsuite account. Our team is working to fix this as quickly as possible.

Thank you in advance for your understanding.
Dec 5, 16:16 PST

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

Pinterest Board Data Issues

Resolved - We are able to confirm that the issues with Pinterest Board data populating within Hootsuite Listening and Talkwalker products have been resolved. These issues began on November 22nd and were confirmed to be resolved on December 2nd. Thank you for your patience.
Dec 2, 09:40 PST

Identified - Hey there. We are experiencing issues with Pinterest Board data populating within Hootsuite Listening and Talkwalker products; these issues began on November 22. Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding.
Nov 26, 11:44 PST

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

Resolved - This incident has been resolved.
Nov 29, 16:04 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 14:43 PST

Investigating - Hey there. We are experiencing issues with accessing the Hootsuite Mobile app. You may have trouble logging into the Mobile App using Single Sign-On, although users currently logged into the app are unaffected . Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Nov 29, 14:27 PST

Nov 28, 2024

Nov 27, 2024

Unable to login into Hootsuite - "Sign in" button is unresponsive

Resolved - We're pleased to inform you that the issue affecting the Hootsuite login page has been successfully resolved. We conducted comprehensive testing on our end and can confidently confirm that everything is now functioning as expected.

Your patience and understanding while our team investigated and resolved the matter are highly appreciated.
Nov 27, 06:12 PST

Identified - The issue has been identified, and a fix is being implemented. We appreciate your kind patience and understanding while our team is working towards a resolution.
Nov 27, 05:20 PST

Investigating - Hello,

We are experiencing intermittent issues with the Hootsuite login page. You may encounter difficulties in accessing your Hootsuite account, where the email address could appear invalid, and the "Sign in" button is unresponsive. Our team is working to fix this as quickly as possible.

In the meantime, as a potential temporary workaround, users may be able to bypass this situation by entering the "Enter" key, after filling in their login credentials, instead of clicking on the "Sign in" button.

Thank you in advance for your understanding.
Nov 27, 02:51 PST

Nov 26, 2024

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.