Hootsuite Inc.
Update - A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.
Jan 20, 2026 - 12:17 PST
Identified - Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
Nov 20, 2025 - 13:51 PST

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational
Hootsuite Mobile Application Operational
Sparkcentral Web Application Operational
Talkwalker Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 18:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 18:00 PST
Scheduled - Heads up: we’re taking some time to improve the Hootsuite experience for you. Our development team will be performing some routine maintenance on our App Directory service.

During maintenance, you might have issues using third-party services from the App Directory in Hootsuite or updating your billing information. This includes apps like Canva and Monday.com.

This will happen on January 27 between the times 6:00pm PST and 6:30pm PST.We appreciate your patience while our team works hard to keep Hootsuite running smoothly.

Please subscribe to receive status updates.

Jan 26, 11:59 PST
Resolved - We can confirm that the issues impacting TikTok features have been resolved. Thank you for your patience while TikTok sorted this out!
Jan 27, 04:48 PST
Monitoring - We are seeing a reduction in errors related to TikTok profile authentication and account connections. Our team continues to monitor this situation while TikTok addresses the remaining issues mentioned in our previous update. Thank you for your patience!
Jan 26, 07:36 PST
Update - TikTok continues to experience a service disruption impacting multiple features across our platform. Users may encounter difficulties with the following:

Hootsuite: TikTok profile connections/reconnections, content publishing, analytics syncing, and Inbox 2.0 messaging.

Hootsuite Listening & Talkwalker: Interruptions to data acquisition and difficulties connecting TikTok accounts in Talkwalker

Our team continue to monitor this situation closely, thank you for your patience.

Jan 25, 13:24 PST
Identified - TikTok is currently experiencing a service disruption impacting several features in Hootsuite. You may encounter issues with TikTok profile connections/reconnections, content publishing, analytics collection, and Inbox 2.0 messaging. We are monitoring the incident closely and will provide updates as they become available. Thank you for your understanding.
Jan 25, 11:37 PST
Jan 26, 2026
Jan 25, 2026
Jan 24, 2026

No incidents reported.