All Systems Operational

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Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational
Hootsuite Mobile Application Operational
Sparkcentral Web Application Operational
Talkwalker Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

Issues creating topics in Lumen
Resolved - We have resolved the issues related to creating/adding new topics in Lumen. If you continue to have issues creating/adding Topics in Lumen please reach out to our customer support team. Thank you for your patience.
Jul 29, 14:17 PDT
Investigating - Hey there. We are experiencing issues with Topics within Lumen. You may have trouble creating/adding Topics within Lumen. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

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Jul 29, 13:29 PDT

Jul 28, 2026

Hootsuite Dashboard login difficulties using X sign in method
Resolved - We have resolved the issues with the X sign in method when logging into your Hootsuite dashboard. If you continue to have issues logging into Hootsuite using the X sign in method, please reach out to our customer support team.
Jul 28, 12:02 PDT
Identified - We have found the root of the issue impacting the X sign in method when logging into Hootsuite and are working on resolving it. While we do so you may still have trouble using X as a sign in method to login to your Hootsuite dashboard. Thank you for your continued patience.
Jul 28, 11:21 PDT
Investigating - We are experiencing issues with the X sign in method when logging into your Hootsuite dashboard. You may have trouble using X as a sign in method to login to your Hootsuite dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Jul 28, 10:52 PDT

Jul 27, 2026

Platform Login Issues
Resolved - We are able to confirm that the difficulties with logging into Hootsuite have been resolved. If you encounter any further issues with logging into Hootsuite, please reach out to our customer support team. Thank you for your patience.
Jul 27, 19:46 PDT
Monitoring - Our team identified the root cause and released an update to address the behavior — you should no longer experience trouble logging in with your email and password or see an error stating your organization is not set up for SSO. If you continue to experience any difficulties, please reach out to our support team. Thank you for your patience.
Jul 27, 18:59 PDT
Investigating - Hey there. We are experiencing issues with logging into the Hootsuite platform. You may have trouble logging in with your email and password, or may see an error stating your organization is not set up for SSO. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

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Jul 27, 15:48 PDT
Dashboard Navigation Issues
Resolved - We are able to confirm that the issues affecting the Global Navigation Menu have now been resolved. Users can now successfully navigate to different areas of the platform through the navigation menu. If you continue to experience issues, please reach out to our support team.
Jul 27, 14:09 PDT
Investigating - Hey there. We are experiencing issues with the Global Navigation Menu. You may have trouble navigating to different areas of the platform. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

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Jul 27, 13:44 PDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Meta Incident Affecting Facebook & Instagram Data Delivery
Resolved - We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.
Jul 19, 02:50 PDT
Monitoring - Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks.
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Jul 19, 02:19 PDT

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Receiving Push Notifications and Composer loading difficulties
Resolved - Our push notification provider experienced a service disruption that impacted Hootsuite between approximately 2:30 PM PST and 3:05 PM PST on July 16, 2026. During this time, some push notifications may not have been delivered and Composer may have experienced slower load times. The issue has since been resolved. If you continue to experience issues with push notifications or Composer loading, please reach out to our customer support team.
Jul 16, 15:00 PDT
Inbox 2.0 - Conversation History Loading Issues
Resolved - We experienced an issue affecting Inbox 2.0 conversation history loading between 3:00am and 3:57am PST. This has since been fully resolved. If you continue to experience any problems, please reach out to our support team.
Jul 16, 03:00 PDT
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