Hootsuite Inc. Status

Hootsuite Inc.

Incomplete data acquisition for Facebook Marketing Campaigns

Identified - Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible.
We sincerely apologize for the disruption to your workflow.
Mar 13, 2026 - 03:37 PDT

Talkwalker Help Center Missing Japanese Translated Content

Update - A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.
Jan 20, 2026 - 12:17 PST

Identified - Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
Nov 20, 2025 - 13:51 PST

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Degraded Performance

Hootsuite Mobile Application Operational

Sparkcentral Web Application Operational

Talkwalker Web Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

Unresolved incident: Incomplete data acquisition for Facebook Marketing Campaigns.

Mar 12, 2026

Issues publishing videos to Facebook Pages

Resolved - We can confirm that the issues when publishing video content to Facebook have been resolved and are now functioning as normal. Any posts that may have failed during this time can now be rescheduled.

We appreciate your patience and understanding.
Mar 12, 20:48 PDT

Update - We are seeing a reduction in errors regarding video publishing for Facebook. We continue to monitor the situation.

We sincerely apologize for the disruption to your workflow.
Mar 12, 19:41 PDT

Monitoring - We have identified the cause of the video publishing issues. This disruption is due to a technical issue on Meta’s side affecting video processing across their platform.

Because the root cause lies within Meta’s infrastructure, our team is currently monitoring their progress toward a resolution. We will provide another update as soon as we receive confirmation from Meta that their services are recovering.

Thank you for your continued patience.
Mar 12, 09:06 PDT

Identified - We are currently investigating issues impacting the ability to publish videos to Facebook.
Users may experience errors or failed uploads when attempting to post video content to Facebook pages. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible
We sincerely apologize for the disruption to your workflow.
Mar 12, 08:29 PDT

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

Issues with Analytics and Inbox 2.0

Resolved - Hey There,

We recently experienced a brief service disruption affecting Inbox 2.0 and Analytics. This occurred between 12:53pm and 1:23pm PST. While analytics data affected by this disruption has been restored, you may encounter some missing inbound content within Inbox 2.0 during this time.

As of 1:23pm PST, all services are functioning as expected.

Thanks for your patience and understanding while our team sorted this out
Mar 9, 13:30 PDT

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

Hootsuite Dashboard issues

Resolved - We are able to confirm that the issues with accessing the Hootsuite Dashboard have been resolved. Our team has also confirmed that no customer accounts were impacted during the downtime. If you have any questions or concerns, feel free to contact our Customer Support team. Thank you for your understanding.
Mar 6, 10:58 PST

Investigating - Hey there. We are experiencing issues with accessing the Hootsuite Dashboard. You may have trouble accessing or logging into your Hootsuite account at this time. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Please subscribe to receive status updates.
Mar 6, 10:07 PST

Mar 5, 2026

No incidents reported.

Mar 4, 2026

X connecting/reconnecting issues

Resolved - After further investigation, we have determined that the issue impacting connecting/reconnecting X profiles in Hootsuite is affecting a small subset of users. As such, we are closing this active incident. Our team will continue to work with impacted users to investigate the root cause through our normal bug resolution process. If you encounter this issue, please contact our Customer Support team. Thank you for your patience and understanding.
Mar 4, 14:33 PST

Investigating - Hey there. We are experiencing issues with authenticating X profiles in Hootsuite. You may have trouble connecting or reconnecting X profiles in Hootsuite at this time. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Mar 4, 10:42 PST

TikTok publishing issues

Resolved - We're pleased to inform that the issue affecting the TikTok integration in Hootsuite has been resolved. Upon monitoring our logs, we can confirm that the success rates have returned to normal levels. Additionally, Oracle has also confirmed on their Status Page that their engineering team was able to implement mitigation measures to address the service disruption: https://ow.ly/6IxZ50Yp1oP

We appreciate your patience as our teams work to investigate this issue.
Mar 4, 03:29 PST

Update - We are still experiencing a partial service disruption impacting our TikTok integration. It would appear that the service disruption is caused by an ongoing issue at an Oracle data center that is affecting some parts of the TikTok U.S. user experience (more information can be found here: https://ow.ly/hUM550YoXuq). During this time, users may encounter failures or delays with post publishing, and analytics data collection may be incomplete or temporarily unavailable. Additionally, you may experience issues connecting or reconnecting TikTok accounts or managing content via Inbox 2.0.

Our team is actively monitoring the situation and is prepared to restore full functionality as soon as our partners at TikTok and Oracle resolve the underlying infrastructure issues. We appreciate your patience and will continue to share updates as more information becomes available.
Mar 4, 00:12 PST

Update - We are observing ongoing issues related to the service disruption impacting TikTok. TikTok accounts may experience limited functionality within Hootsuite at this time. This includes the ability to publish/share content, connecting/reconnecting TikTok accounts and sending/receiving content via Inbox 2.0 Our team continues to actively monitor the situation. Thank you your patience.
Mar 3, 10:46 PST

Monitoring - We have identified that the issues affecting publishing to TikTok from Hootsuite are caused by an issue with the TikTok API. Our team is actively monitoring the situation. You may still experience errors when trying to publish or schedule posts to TikTok from Hootsuite or from Amplify. Thank you for your patience.
Mar 3, 09:21 PST

Investigating - Hey there. We are experiencing issues with publishing to TikTok. You may have trouble with publishing content to TikTok from Hootsuite. Our team is actively investigating this issue. Thank you in advance for your understanding.
Mar 3, 08:34 PST

Mar 3, 2026

Mar 2, 2026

No incidents reported.