Hootsuite Inc. Status

Hootsuite Inc.

All Systems Operational

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational

Hootsuite Mobile Application Operational

Sparkcentral Web Application Operational

Talkwalker Web Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

X/Twitter API downtime

Resolved - We are aware of an issue that impacted X/Twitter services today, April 2nd, 2025, between 6:10 AM and 6:50 AM PST. During this time, users may have experienced difficulties with publishing, data retrieval, and authentication within Hootsuite.

As of 6:50 AM PST, X/Twitter has been fully restored and is accessible via the Hootsuite dashboard. Below is a summary of the impact and recovery:

- Streams: Streams were temporarily unavailable but have since recovered. No data loss is expected, and no user action is required.
- Publishing: Users can now publish posts to X. However, any scheduled posts that failed during the outage will need to be rescheduled (https://ow.ly/Rwsu50VfthI).
- Connecting/Reconnecting X Profiles: Users can now authenticate their X profiles within Hootsuite.
- Analytics: Data has been backfilled, and no user action is required.
- Inbox 2.0: Messages that were not retrieved during the outage will not be recovered.
- Hootsuite Listening & Talkwalker Standalone: All available data has been recovered. Users should reattempt authentication if tokens or channels were disconnected.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience while our teams worked to resolve the issue. If you continue to experience any issues, please contact our support team.

Thank you for your understanding.
Apr 2, 06:00 PDT

Apr 1, 2025

No incidents reported.

Mar 31, 2025

Planner and Content Publishing Issues

Resolved - We've experienced issues where such users were unable to view content from within the Hootsuite Planner or publish content from approximately 1:50 PM PST to 2:05 PM PST. This has now been resolved and all systems are functioning normally. Any users that encountered this issue should be able to re-attempt publishing these posts as normal. We appreciate your patience while our team worked to resolve this issue.
Mar 31, 14:06 PDT

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Error loading X streams

Resolved - We have noticed a decrease in errors with X/Twitter streams in Hootsuite dashboards. You may continue to experience difficulty in loading content intermittently. Our engineering team continues to investigate the issue and will implement a fix as needed. Please contact our Hootsuite support team if you require further assistance.
Mar 26, 15:15 PDT

Monitoring - We have noticed a decrease in errors with X/Twitter streams in Hootsuite dashboards. You may continue to experience difficulty in loading content intermittently. Our engineering team continues to investigate the issue and will implement a fix as needed. Please contact our Hootsuite support team if you require further assistance.
Mar 26, 15:15 PDT

Investigating - Hey there. We are experiencing intermittent issues with the Home and My Tweets streams in Hootsuite for X social networks. You may have trouble with reviewing content in these streams. Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding.

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Mar 26, 13:10 PDT

Mar 25, 2025

Intermittent Instagram Publishing Failures

Resolved - Meta was previously experiencing an outage affecting Hootsuite's Instagram publishing services. We can confirm that the issues are now resolved. Instagram publishing services are up and running again, and Instagram post success rates in Hootsuite have returned to operational levels. Thank you for your patience.
Mar 25, 09:45 PDT

Monitoring - We are seeing a decrease in Instagram publishing failures. Our team is continuing to investigate the issue. In the meantime, some errors with Instagram publishing may still occur. We are actively monitoring the situation.
Mar 25, 08:44 PDT

Investigating - Hey there! We're currently experiencing intermittent issues affecting publishing to Instagram profiles. Our team is actively working to resolve this as quickly as possible. We appreciate your patience and understanding.

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Mar 25, 07:27 PDT

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Talkwalker Standalone and Hootsuite Listening issues

Resolved - We can confirm that the issues with Talkwalker Standalone and Hootsuite Listening have been fully resolved. Thank you for your patience while our team worked to resolve this matter.
Mar 20, 03:48 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 03:41 PDT

Update - We are seeing a reduction in errors related to Talkwalker Standalone and Hootsuite Listening. Our team continues to work toward fully resolving this issue. In the meantime, you may still experience difficulties accessing these services. We are actively monitoring the situation.
Mar 20, 03:27 PDT

Update - We are continuing to work on a fix for this issue.
Mar 20, 03:01 PDT

Identified - Hey there, we're currently experiencing issues with Talkwalker Standalone and Hootsuite Listening. You may encounter a blank page while using these services. Our team is actively working to resolve this as quickly as possible. We appreciate your patience and understanding!
Mar 20, 02:48 PDT

Mar 19, 2025

No incidents reported.