Hootsuite Inc.
TikTok Trends IQ App Outage (Talkwalker)
Monitoring - Hello,

TikTok is migrating their data infrastructure, which will cause a temporary outage for the TikTok Trends IQ App in Talkwalker starting May 20, 2026.

Restoration is expected in late May or June 2026. We will post updates as TikTok confirms a timeline.

We apologize for the inconvenience.
May 18, 2026 - 04:42 PDT
Talkwalker Help Center Missing Japanese Translated Content
Update - A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.
Jan 20, 2026 - 12:17 PST
Identified - Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
Nov 20, 2025 - 13:51 PST

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Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational
Hootsuite Mobile Application Operational
Sparkcentral Web Application Operational
Talkwalker Web Application Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 19, 2026

No incidents reported today.

May 18, 2026
Meta Service Disruption
Resolved - Hello,

Meta has experienced a service disruption that caused a drop in incoming webhook events and a spike in publishing failures to Facebook, Instagram and Threads. The issue affected Hootsuite users between approximately 9:00pm PST – 9:30pm PST.

The issue has since been resolved on Facebook's end and services have returned to normal.

We are sorry for any inconvenience that this may have caused to you.
May 18, 21:30 PDT
Bluesky connection and publication issues
Resolved - We can confirm that Bluesky services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience during this service disruption.
May 18, 21:01 PDT
Monitoring - Hey there.

Bluesky is currently experiencing difficulties that impact users' ability to add/reconnect Bluesky accounts, as well as publishing content via Hootsuite. As a result, you may have issues adding or reconnecting Bluesky accounts to Hootsuite in addition to being unable to publish content to Bluesky.

Our team is monitoring this situation. Thank you in advance for your understanding

Please subscribe to receive status updates
May 18, 16:42 PDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Hootsuite Inbox - Delayed messages
Resolved - We can confirm that the issues related to delays experienced within the Hootsuite Inbox have been resolved. Thanks for your patience while our team sorted this out.
May 13, 09:09 PDT
Identified - Hi there. We are currently experiencing delays within the Hootsuite Inbox. You may encounter longer wait times than usual to receive messages from your social networks. Our team is working to resolve this as quickly as possible. Thank you for your patience and understanding.
May 13, 06:16 PDT
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

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