Hootsuite Inc.

All Systems Operational

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Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational
Hootsuite Mobile Application Operational
Sparkcentral Web Application Operational
Talkwalker Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Chat Support Maintenance Jun 18, 2025 09:00-09:40 PDT

Please be aware that a planned maintenance by one of our technology partners may impact your ability to reach our Hootsuite Customer Support team via chat during the time windows below.

June 18, 2025: 9:00- 9:40 AM PDT / 18:00-18:40 CEST

Expected Impact: During this time, you may experience a HTTP 423 response when contacting us on the https://www.hootsuite.com/help chat or using the Contact Support in the Hootsuite dashboard.

We recommend exploring alternative contact options with the Hootsuite Customer Support team here: https://help.hootsuite.com/hc/en-us/articles/4416089146139-Need-help

We appreciate your patience as they complete this work. We expect normal service to resume shortly after the maintenance window.
Posted on Jun 16, 2025 - 02:28 PDT
Jun 18, 2025

No incidents reported today.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Hootsuite login issues
Resolved - Access to Hootsuite has been fully restored following the recent login disruptions. You should now be able to sign in as expected. If you continue to experience any difficulties, please don’t hesitate to contact our Customer Support team for further assistance.
Jun 13, 10:28 PDT
Monitoring - We have identified the root cause of the login issues affecting Hootsuite and have implemented a fix to resolve the difficulties. Currently, access to Hootsuite is being progressively restored. Our team will continue to monitor the situation closely. Thank you for your continued patience.
Jun 13, 09:22 PDT
Investigating - Hey there. We are experiencing intermittent issues with logging into Hootsuite. This situation can impact Single Sign On and standard login. Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding.

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Jun 13, 08:15 PDT
Jun 12, 2025
Whatsapp issues
Resolved - This incident has been resolved.
Jun 12, 14:05 PDT
Monitoring - We have found the root of the difficulties impacting connecting/reconnecting Whatsapp accounts in Hootsuite. Our team have implemented a fix to address the situation, moving forward, you should be able to connect/reconnect Whatsapp accounts in Hootsuite. We'll continue to monitor the situation. Thank you for your continued patience.
Jun 12, 12:46 PDT
Investigating - Hey there. We are experiencing issues with Whatsapp in Hootsuite. You may have trouble with connecting or reconnecting Whatsapp channels in Hootsuite . Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Please subscribe to receive status updates.
Jun 12, 11:23 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Amplify section is not loading on the Hootsuite mobile app
Resolved - We're pleased to inform you that the issue affecting the Amplify section within the Hootsuite mobile app has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation.

Thank you for your patience and understanding throughout this incident.
Jun 4, 06:59 PDT
Investigating - Hello,

We are experiencing technical difficulties with the Amplify section not loading on the Hootsuite mobile app. Users may notice a message: "Nothing to share right now - Come back soon!", when accessing this section. Our team is working to identify the root cause, and implement a fix as soon as possible. We'll continue to provide further updates as they become available.

Thank you in advance for your kind patience and understanding.
Jun 4, 04:52 PDT
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