Hootsuite Inc.
Talkwalker Help Center Missing Japanese Translated Content
Update - A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.
Jan 20, 2026 - 12:17 PST
Identified - Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
Nov 20, 2025 - 13:51 PST

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Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational
Hootsuite Mobile Application Operational
Sparkcentral Web Application Operational
Talkwalker Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Difficulties impacting Threads (sending/receiving messages in Inbox 2.0 and publishing content in Hootsuite)
Resolved - We recently experienced a service disruption with Threads in Hootsuite between 12:30pm and 3:05pm PST on January 21, 2026. During this time, you may have had trouble sending/receiving messages in Inbox 2.0 and publishing content in Hootsuite. We can confirm that all services have been restored to full functionality, and thank you for your patience and understanding as our team worked to resolve this
Jan 21, 12:30 PST
Jan 20, 2026

Unresolved incident: Talkwalker Help Center Missing Japanese Translated Content.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Issues when switching from public to private messages in Inbox
Resolved - We can confirm that the issue with switching from public to private messages in Inbox, including automated direct messages for Instagram posts or reels, has been resolved. Thanks for your patience while our team worked to resolve this.
Jan 16, 14:51 PST
Investigating - We are currently experiencing an issue when switching from public to private messages in Inbox; this includes automated direct messages for Instagram posts or reels. At this time, only public replies are available. Our team is actively investigating the issue.
Jan 16, 12:38 PST
X Platform outage
Resolved - We're pleased to confirm that X functionality is back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.
Jan 16, 08:49 PST
Monitoring - X is currently experiencing a major service outage. As a result, certain X profile functionalities within Hootsuite may be affected. Please subscribe to receive status updates.
Jan 16, 07:43 PST
LinkedIn: Issues with @Mentions in Posts
Resolved - We can confirm that the issues with mentioning LinkedIn accounts have been resolved. Thank you for your patience.
Jan 16, 04:53 PST
Investigating - Hey there! We are currently experiencing an issue affecting LinkedIn @mentions. When creating a post that contains mentions, you may encounter an error. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Please subscribe to receive status updates.
Jan 16, 04:31 PST
LinkedIn Account Connection and Re-authentication Issues
Resolved - We have confirmed that the issues impacting LinkedIn account connections are now fully resolved. Thank you for your patience.
Jan 16, 03:55 PST
Update - We have found the root cause of the LinkedIn authentication issues and are working on resolving it. While we do so, you may still have issues connecting your LinkedIn accounts. Thank you for your continued patience.
Jan 16, 02:58 PST
Identified - We are currently investigating an issue affecting LinkedIn authentication and re-authentication. Users may experience problems logging in to their LinkedIn accounts or re-authenticating their existing LinkedIn connections within the platform. We sincerely apologize for the disruption to your workflow.
Jan 16, 01:31 PST
Jan 15, 2026

No incidents reported.

Jan 14, 2026
Issues publishing to profiles that have Proofpoint pre-screening enabled
Resolved - We can confirm that the service disruption with our Proofpoint integration (affecting the pre-screening of posts) has been resolved. Thanks for your patience while our team sorted this out.
Jan 14, 13:31 PST
Update - We are currently seeing a reduction in errors related to this service disruption and are continuing to monitor the situation.
Jan 14, 12:56 PST
Monitoring - We are currently experiencing a service disruption with our Proofpoint (Nexgate) integration which is affecting the pre-screening of posts. Our team is working closely with Proofpoint to resolve this as a priority. In the meantime, publishing via this specific workflow may fail.
Jan 14, 11:22 PST
Issues publishing video/GIF to Instagram Business Profiles
Resolved - We recently experienced a service disruption affecting video and GIF content to Instagram Business Profiles, beginning at 11:00am PST and resolved at 12:30pm PST. During this time, you may have experienced post failures when attempting to publish either video or GIF content to Instagram.

All services have been restored to normal operation.
Jan 14, 11:00 PST
Jan 13, 2026

No incidents reported.

Jan 12, 2026
Service disruption affecting 3rd-party services and integrations
Resolved - We recently experienced a service disruption affecting 3rd-party services and integrations that use Hootsuite for content publication/content approval, beginning at 12:30pm PST and resolved at 1:00pm PST. All services have been restored to normal operation.
Jan 12, 12:30 PST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

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