Issues replying to Facebook nested comments in Inbox 2.0
Incident Report for Hootsuite Inc.
Monitoring
We are experiencing issues with Inbox 2.0. Since August 15, you may have encountered errors when attempting to reply to Facebook nested comments (2 to 3 levels deep).

Our engineering team has escalated this issue to Meta and is closely monitoring any progress on Meta's side.

We apologize for any inconvenience this may cause.
We'll continue to provide more updates as they become available.
Posted Aug 21, 2024 - 07:21 PDT
This incident affects: Web Application and Mobile Application.