Hootsuite Inc. Status

Hootsuite Inc.

All Systems Operational

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational

Hootsuite Mobile Application Operational

Sparkcentral Web Application Operational

Talkwalker Web Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 26, 2024

No incidents reported today.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

Dec 22, 2024

No incidents reported.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

Hootsuite mobile app is not loading content within the Amplify section

Resolved - We're pleased to inform you that the issue affecting Amplify content on the Hootsuite app (iOS, Android) has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation.
Dec 19, 03:52 PST

Investigating - Hey there.

We are experiencing issues with the Hootsuite Mobile App. You may have trouble accessing Amplify content from within the Hootsuite Mobile App. Our team is working to fix this as quickly as possible.

Thank you in advance for your understanding.
Dec 19, 03:32 PST

Dec 18, 2024

No incidents reported.

Dec 17, 2024

Amplify in Hootsuite mobile app issues

Monitoring - A fix has been implemented and we are seeing success in Amplify content populating on the mobile app. Services are now returning to normal operation.

Thank you for your patience and cooperation throughout this incident.
Dec 17, 09:50 PST

Investigating - Hey there. We are experiencing issues with the Hootsuite Mobile App. You may have trouble accessing Amplify content from within the Hootsuite Mobile App. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Dec 17, 07:55 PST

LinkedIn messages not reaching Inbox

Resolved - We have recently experienced issues with Inbox 2.0. Our team was able to observe a drop in receiving LinkedIn webhook data, which caused issues receiving messages from LinkedIn in Inbox.

The issue started around 00:00am PST, and after careful monitoring, we can confirm that the issue has been resolved around 04:00am PST.

Thank you for your kind patience and understanding.
Dec 17, 05:00 PST

Instagram code-like text being sent out as an automated response

Resolved - All Systems Functioning Normally.
Dec 17, 01:10 PST

Monitoring - We have recently observed an issue impacting Instagram Direct Messages and story mentions in Inbox due to difficulties on Meta's side. The problem, which began on December 16 at approximately 4:30 PM PST, caused some automated responses to send code-like text.

Meta's engineering team has implemented a fix, and we are actively monitoring the situation to ensure it remains resolved.
Dec 16, 23:41 PST

Dec 16, 2024

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

Issues accessing features within Insights (powered by Brandwatch)

Resolved - The issue with Insights by Brandwatch has been resolved. Please check that third-party cookies are enabled in your browser for seamless access. Thank you for your understanding!
Dec 12, 02:53 PST

Update - The Brandwatch team is actively reviewing a potential fix for this issue. In the meantime, we are able to confirm that Insights features within the Hootsuite Dashboard should now function as expected. We appreciate your patience and understanding as we work toward a permanent solution.
Dec 11, 04:44 PST

Monitoring - We have reported the issue to the Brandwatch team who has acknowledged there is a known issue affecting Insights users. They are working on the path to resolution as soon as possible. Thank you in advance for your understanding.
Dec 10, 14:10 PST

Identified - The issue has been identified by the Brandwatch team and the team is working to address this as quickly as possible. Thank you in advance for your understanding.
Dec 10, 11:38 PST

Investigating - We are experiencing issues with Insights (powered by Brandwatch). You may have trouble saving/removing/editing searches, applying tags to search results, or creating/editing alerts. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Dec 10, 09:37 PST