Hootsuite Inc. Status

Hootsuite Inc.

Talkwalker Help Center Missing Japanese Translated Content

Identified - Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
Nov 20, 2025 - 13:51 PST

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational

Hootsuite Mobile Application Operational

Sparkcentral Web Application Operational

Talkwalker Web Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2025

No incidents reported today.

Dec 5, 2025

Hootsuite Service Disruption

Resolved - All services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.
Dec 5, 10:48 PST

Investigating - Hey there. We are experiencing issues with the Hootsuite Platform; users may experience issues across all areas of the dashboard. Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding.

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Dec 5, 10:45 PST

X data acquisition issues in Talkwalker

Resolved - Services have been fully restored. We have confirmed that X data is now being retrieved as expected within both Hootsuite Listening and Talkwalker. Thank you for your patience while our engineering team worked to resolve this.
Dec 5, 01:39 PST

Monitoring - A fix has been implemented and we are observing that service levels are returning to normal. Users should now be able see new X (Twitter) data in Hootsuite Listening and Talkwalker. Historical data will automatically be backfilled. We will continue to monitor the system to ensure full stability.
Dec 5, 00:42 PST

Update - We are continuing to investigate this issue.
Dec 5, 00:08 PST

Investigating - Hi there! We are investigating an issue with our connection to the X (Twitter) API which is affecting data acquisition in our listening platforms, Hootsuite Listening and Talkwalker. Our engineering team is actively investigating to identify the root cause and path to resolution as soon as possible. We apologize for the inconvenience.
Dec 5, 00:01 PST

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

Issues loading Post Performance report

Resolved - This incident has been resolved. The Post Performance Report within Analytics is now loading correctly for all users. We apologize for any inconvenience this may have caused.
Dec 2, 08:17 PST

Monitoring - A fix has been implemented and we are observing that service levels are returning to normal. Users should now be able to load the Post Performance Report in Analytics. We will continue to monitor the system to ensure full stability.
Dec 2, 07:55 PST

Identified - Hi there! We are currently experiencing a service disruption within Analytics which might prevent the Post Performance Report from loading. Our team is investigating the issue and working to resolve it as a priority. In the meantime, you may be unable to generate or view this specific report. We apologize for the inconvenience.
Dec 2, 06:13 PST

Dec 1, 2025

Issues publishing to profiles that have Proofpoint pre-screening enabled

Resolved - We can confirm that the service disruption with our Proofpoint integration (affecting the pre-screening of posts) has been resolved. Thanks for your patience while our team sorted this out.
Dec 1, 09:09 PST

Update - We are currently seeing a reduction in errors related to this service disruption and are continuing to monitor the situation.
Dec 1, 08:45 PST

Monitoring - We are currently experiencing a service disruption with our Proofpoint integration which is affecting the pre-screening of posts. Our team is working closely with Proofpoint to resolve this as a priority. In the meantime, publishing via this specific workflow may fail. We apologise for the inconvenience.
Dec 1, 08:02 PST

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.