Hootsuite Inc.
All Systems Operational

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational
Hootsuite Mobile Application Operational
Sparkcentral Web Application Operational
Talkwalker Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 15, 2025
Resolved - Our billing system provider has recovered from the outage and billing services are now running and fully accessible in Hootsuite. Thanks for your patience while our team worked to resolve this.
Feb 15, 03:10 PST
Monitoring - Hey there,

We are currently experiencing an outage with our billing system provider, which is impacting billing-related actions. Some Professional and Team plan customers may encounter a ‘500’ error on the billing pages and be unable to make plan changes or similar updates.

Our team is actively monitoring the incident. Thank you for your patience and understanding.

Please subscribe to receive status updates.

Feb 15, 02:06 PST
Feb 14, 2025

No incidents reported.

Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 02:00 PST
Scheduled - Please be aware of our next scheduled maintenance during the below time window, as our engineers continue to improve the performance and reliability of Sparkcentral infrastructure.

Scheduled Maintenance Time (PST):
February 13th
Our customers in NA and APAC between 2AM and 2:30AM
Our customers in EMEA between 2PM and 2:30PM

During this time, you may experience difficulties accessing or using various features in Sparkcentral.

We appreciate your patience and understanding as important work is being done to keep the platform running smoothly.

Feb 12, 01:03 PST
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Resolved - Issues with Content Library media upload are now resolved. Thanks for your patience while our team worked to resolve this.
Feb 10, 15:15 PST
Investigating - Hey there. We are experiencing issues with the Content Library. You may have trouble with adding new media files to your Content Library. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

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Feb 10, 13:45 PST
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - Amplify is back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.
Feb 7, 15:48 PST
Investigating - Hey there.

We are experiencing issues with Amplify. You may have trouble accessing Amplify content within both the Hootsuite web dashboard and within the Hootsuite mobile app. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Please subscribe to receive status updates.

Feb 7, 15:10 PST
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.