We are able to confirm that the issues impacting TikTok profile connections in Hootsuite has been resolved by TikTok. If you experience any further difficulties please reach out to our Customer Support team. Thank you for your patience.
Posted May 23, 2025 - 10:27 PDT
Update
We are continuing to collaborate with TikTok’s team as they work to address the ongoing issue affecting account connections in Hootsuite.
We will provide updates as soon as we receive more information. We appreciate your continued patience and understanding.
Posted May 22, 2025 - 06:17 PDT
Update
We are continuing to monitor for any further issues.
Posted May 20, 2025 - 08:00 PDT
Monitoring
TikTok is currently experiencing difficulties that impact account connections in Hootsuite. As a result, you may have issues maintaining a stable connection to your TikTok account, which could impact publishing and other related features.
Our team has reported this issue to TikTok and is actively working to resolve this as quickly as possible. Thank you in advance for your patience and understanding. As a workaround, please reconnect your TikTok account via the "My Profile" section in your Hootsuite dashboard. This should temporarily restore functionality while we continue to investigate.
Please subscribe to receive status updates.
Posted May 07, 2025 - 13:58 PDT
Identified
Hey there,
We are currently experiencing issues with TikTok profile connections in the Hootsuite dashboard. As a result, you may have trouble maintaining a stable connection to your TikTok account, which could impact publishing and other related features.
Our team is actively working to resolve this as quickly as possible. Thank you in advance for your patience and understanding.
As a workaround, please reconnect your TikTok account via the "My Profile" section in your Hootsuite dashboard. This should temporarily restore functionality while we continue to investigate.
Please subscribe to receive status updates.
Posted May 07, 2025 - 07:31 PDT
This incident affected: Hootsuite Web Application and Hootsuite Mobile Application.