We have resolved the situation related to the collection of TikTok posts in Hootsuite Analytics. If you continue to encounter difficulties in Hootsuite Analytics, please reach out to our support team.
Posted Apr 08, 2025 - 19:55 PDT
Monitoring
Our team has implemented a fix to address the issue that affected the collection of TikTok posts in Hootsuite Analytics. The analytics data impacted after April 3rd will be gradually recovered. In the interim, we will continue to monitor the situation. Thank you for your patience.
Posted Apr 08, 2025 - 10:13 PDT
Investigating
We are currently experiencing an issue with collecting TikTok posts, which may affect your ability to view TikTok posts within Hootsuite Analytics. This issue is impacting posts from April 3rd to the present.
Our team is actively investigating the problem and working to resolve it as quickly as possible. We appreciate your patience and understanding during this time.
Thank you in advance for your understanding. Please subscribe to our Status Page for updates.
Posted Apr 08, 2025 - 08:29 PDT
This incident affected: Hootsuite Web Application.