Lumen by Talkwalker Help Center - "Invalid requester" access error

Incident Report for Hootsuite Inc.

Identified

We are currently aware of an issue preventing access to the Talkwalker Help Center. Customers attempting to access the Help Center are encountering an "Invalid requester" error. Our team is actively investigating and working to resolve this as soon as possible. We'll post an update here as soon as we have more information.

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Posted Jul 14, 2026 - 06:43 PDT

This incident affects: Talkwalker Web Application.