Issues publishing video/GIF to Instagram Business Profiles

Incident Report for Hootsuite Inc.

Resolved

We recently experienced a service disruption affecting video and GIF content to Instagram Business Profiles, beginning at 11:00am PST and resolved at 12:30pm PST. During this time, you may have experienced post failures when attempting to publish either video or GIF content to Instagram.

All services have been restored to normal operation.

Posted Jan 14, 2026 - 11:00 PST