Temporary service disruption for Sparkcentral in the EU region

Incident Report for Hootsuite Inc.

Resolved

Hello,

We have recently experienced a brief service disruption for Sparkcentral in the EU region between 06:43am PST - 06:54am PST. During the incident, the Inbox was not accessible, however, we can confirm that no messages have been lost in the process.

Our engineering team has implemented a fix, and services have been restored to normal operation.

Thank you for your patience throughout this incident.

Posted Mar 11, 2025 - 07:00 PDT