LinkedIn messages not reaching Inbox

Incident Report for Hootsuite Inc.

Resolved

We have recently experienced issues with Inbox 2.0. Our team was able to observe a drop in receiving LinkedIn webhook data, which caused issues receiving messages from LinkedIn in Inbox.

The issue started around 00:00am PST, and after careful monitoring, we can confirm that the issue has been resolved around 04:00am PST.

Thank you for your kind patience and understanding.

Posted Dec 17, 2024 - 05:00 PST