Our team has applied a fix that successfully decreased publishing errors with Instagram reels and video posts with more than one video attached in Hootsuite dashboards. Our engineering team will continue to engage with Meta to fully resolve the issue. Please contact our Hootsuite support team if you require further assistance.
Posted May 08, 2025 - 08:44 PDT
Update
The Meta service disruption could potentially affect Instagram reels publishing, in addition to video posts with more than one video attached in Hootsuite. While Meta has acknowledged the disruption, there is no resolution ETA at this time.
Posted May 06, 2025 - 13:12 PDT
Update
We remain in active communication with Meta regarding the ongoing matter affecting Instagram posts with multiple videos published via Hootsuite. While Meta has acknowledged the disruption, there is no resolution ETA at this time.
Posted May 06, 2025 - 07:42 PDT
Monitoring
The Meta service disruption affecting Instagram video posts with more than one video attached published from Hootsuite has been acknowledged by Meta. Our team continue to monitor the situation closely.
Posted Apr 25, 2025 - 15:19 PDT
Identified
Hey there. Meta is currently experiencing a service disruption affecting Instagram video posts with more than one video attached published from Hootsuite. You may have trouble with publishing Instagram posts with more than one video.
Our team are aware of the situation and actively monitoring. Thank you in advance for your understanding.
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Posted Apr 25, 2025 - 11:50 PDT
This incident affected: Hootsuite Web Application and Hootsuite Mobile Application.