Difficulties impacting Threads (sending/receiving messages in Inbox 2.0 and publishing content in Hootsuite)

Incident Report for Hootsuite Inc.

Resolved

We recently experienced a service disruption with Threads in Hootsuite between 12:30pm and 3:05pm PST on January 21, 2026. During this time, you may have had trouble sending/receiving messages in Inbox 2.0 and publishing content in Hootsuite. We can confirm that all services have been restored to full functionality, and thank you for your patience and understanding as our team worked to resolve this

Posted Jan 21, 2026 - 12:30 PST