Issues with video publishing for Instagram and Threads

Incident Report for Hootsuite Inc.

Resolved

We experienced a service disruption event affecting a small number of Instagram and Threads video posts that contained a high audio bitrate. This occurred between 7am PST on September 1 and 6pm PST on September 2. All services have since been restored to normal functionality.
Posted Sep 02, 2026 - 18:00 PDT