Error accessing Admin Settings page for certain Sparkcentral users

Incident Report for Hootsuite Inc.

Resolved

Hi there! The service disruption affecting the Admin Settings, specifically the Agents settings page, has now been resolved.
You should no longer encounter errors when accessing the Admin Settings > Agents section.

Our team has implemented a fix and is continuing to monitor the platform to ensure stability.

Thank you for your patience and understanding while we worked to address this.

Posted Apr 28, 2025 - 04:55 PDT

Investigating

Hey there. Sparkcentral is currently experiencing a service disruption affecting the Admin Settings, specifically the Agents settings page. You may see errors while trying to access the Admin Settings > Agents section.

Our team are aware of the situation and actively monitoring. Thank you in advance for your understanding.

Please subscribe to receive status updates.

Posted Apr 28, 2025 - 04:21 PDT

This incident affected: Sparkcentral Web Application.