Threads Authentication issues

Incident Report for Hootsuite Inc.

Resolved

Meta have confirmed that the issues with adding or reconnecting Threads accounts have been resolved; users are now able to successfully add or reconnect their Threads accounts to Hootsuite.

Thank you for your patience and understanding

Posted Apr 24, 2025 - 14:58 PDT

Investigating

We’re currently experiencing technical difficulties with the authorization process for Threads accounts in Hootsuite. As a result, you may encounter errors when adding or reconnecting Threads accounts.

Our team is actively investigating the root cause and assessing the full impact. We’ll continue to share updates as soon as they’re available.

Thank you for your patience and understanding.

Posted Apr 24, 2025 - 04:56 PDT

This incident affected: Hootsuite Web Application.