Canva button is non-responsive

Incident Report for Hootsuite Inc.

Resolved

Hello,

We experienced issues with the Canva integration, which prevented users from being able to use the Canva button in Composer (clicking on one of the templates didn’t open the Canva application as it normally does). The issues began on July 22nd, at 7:49AM to 1:56PM (Pacific Time).

Our engineering team has implemented a fix, and services have been restored to normal operation. Thank you for your patience and cooperation throughout this incident.

Posted Jul 22, 2024 - 08:00 PDT