Issues with generating hashtag suggestions

Incident Report for Hootsuite Inc.

Resolved

We are aware of an issue that impacted the generation of hashtag suggestions within Composer today, April 21st, 2025, between 7:15 AM and 2:15 PM PST. During this time, users may have experienced difficulties with generating hashtags based on their content.

As of 2:15 PM PST, hashtag content generation has been restored to normal operation. Any previously affected users should now be able to re-attempt generating hashtag suggestions successfully.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience while our teams worked to resolve the issue. If you continue to experience any issues, please contact our support team.

Thank you for your understanding.

Posted Apr 21, 2025 - 14:15 PDT