Lumen by Talkwalker: Delayed data from Print, TV, Online, and Social sources

Incident Report for Hootsuite Inc.

Monitoring

We're aware that data from Print, TV, Online, and Social sources has not been updating since August 5. This is due to a service disruption at one of our third-party media data providers, who took systems offline as a precaution while they investigate and rebuild.
The provider expects to begin restoring service over the weekend. We'll update this notice as we get more information.
We apologize for the disruption and thank you for your patience.

Posted Aug 07, 2026 - 01:44 PDT

This incident affects: Hootsuite Web Application and Talkwalker Web Application.