Delays in Sentiment Analysis for Inbox 2.0

Incident Report for Hootsuite Inc.

Resolved

We recently experienced a brief service disruption affecting Sentiment Analysis for Inbox 2.0, resulting in Sentiment Analysis being delayed. Our teams are implementing preventative measures to ensure this doesn’t happen again. The issue began at 02:30PM PST and was resolved by 3:15PM PST after careful monitoring. Thank you for your patience and understanding.

Posted Nov 17, 2025 - 14:30 PST