Issues with Paid Plan sign-up

Incident Report for Hootsuite Inc.

Resolved

This incident has been resolved.
Posted Jan 29, 2025 - 07:42 PST

Identified

We have found the root of the issue with our paid plan sign-up and are working on resolving it. Thank you for your continued patience.

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Posted Jan 28, 2025 - 13:31 PST

Investigating

We are currently experiencing issues with our paid plan sign-up. You may have trouble with the unlimited social accounts add-on, where a duplicate instance is added to your account. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
Posted Jan 28, 2025 - 09:04 PST
This incident affected: Hootsuite Web Application.
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