Analytics - Delays in Data Collection for Newly Connected or Reconnected Profiles

Incident Report for Hootsuite Inc.

Resolved

We have confirmed that Analytics data collection is now functioning as expected. Thank you for your patience!

Posted Mar 01, 2025 - 23:45 PST

Update

We have identified the root cause of the Analytics data collection delay and are actively working on a resolution. While we work on fixing the issue, you may still experience delays in data collection. Thank you for your patience!

Posted Mar 01, 2025 - 07:16 PST

Identified

Hey there. We are experiencing issues with data collection in Analytics for profiles that have been connected for the first time or reconnected. You may notice delays in data collection. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Posted Mar 01, 2025 - 03:05 PST

This incident affected: Hootsuite Web Application and Hootsuite Mobile Application.