X/Twitter Authentication Issues
Incident Report for Hootsuite Inc.
Update
Hello,

We'd like to provide an update regarding the ongoing intermittent authentication issues with X/Twitter accounts on Hootsuite.

Our team remains in active collaboration with X/Twitter to resolve this matter promptly. Although there are no new developments to report at this moment, we are closely monitoring the situation and will keep you informed of any progress.

Thank you for your continued understanding and patience.
Posted Jul 01, 2024 - 01:08 PDT
Update
Hey there,

We wanted to provide a quick follow-up on the intermittent issues with authenticating or reauthenticating X/Twitter accounts to Hootsuite.

Our team is still actively working with X/Twitter to resolve the issue as quickly as possible. At this time, there are no new updates to share, however, we are closely monitoring the situation and will keep you informed of any progress.

We appreciate your continued understanding and patience during this time.
Posted Jun 28, 2024 - 05:46 PDT
Monitoring
Hey there,

We are currently experiencing intermittent issues with authenticating or reauthenticating X/Twitter accounts to Hootsuite.

As a result, you may encounter errors when attempting to add or reconnect X/Twitter accounts to Hootsuite. Users might be redirected to the X/Twitter home page instead of the Hootsuite app.

Our team is working with X/Twitter to resolve the issue as quickly as possible. We appreciate your understanding and patience during this time.
Posted Jun 27, 2024 - 05:43 PDT
This incident affects: Web Application and Mobile Application.