Delays in Listening data and Reddit content in Nest

Incident Report for Hootsuite Inc.

Resolved

Hello,

We have recently experienced an issue with Reddit content in Inbox, and the Listening data being delayed. Delays in the Listening data pipeline began gradually on 2nd of November at 11:49 AM PST. The pipeline became fully stuck from roughly 5:00 to 6:00 PM PST

Our team has put a fix in place, and can confirm that delays affecting Listening data and Reddit content in your Inbox have been resolved.

Thank you for your patience. Please subscribe to our status page to receive status updates.

Posted Nov 01, 2026 - 23:30 PST