X/Twitter Authentication issues

Incident Report for Hootsuite Inc.

Resolved

We can confirm that the issues with authenticating X/Twitter accounts to Hootsuite have been resolved. Thank you for your patience.
Posted Jun 16, 2024 - 15:03 PDT

Update

Our teams are diligently monitoring the situation. Unfortunately, we do not have additional updates at this time as our partners at X/Twitter continue to investigate the issue.
Posted Jun 15, 2024 - 04:12 PDT

Update

Our teams are continuing to monitor the situation as the issue is being investigated by our partners at X/Twitter
Posted Jun 14, 2024 - 18:52 PDT

Monitoring

Our teams are monitoring the situation as the issue is being investigated by our partners at X/Twitter
Posted Jun 14, 2024 - 16:13 PDT

Update

We are continuing to investigate this issue.
Posted Jun 14, 2024 - 15:15 PDT

Investigating

Hey there!

We are experiencing issues with authenticating/reauthenticating X/Twitter accounts to Hootsuite.

As a result, you may encounter errors when attempting to add or reconnect X/Twitter accounts to Hootsuite. Currently connected accounts are unaffected.

Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding.
Posted Jun 14, 2024 - 15:10 PDT
This incident affected: Hootsuite Web Application and Hootsuite Mobile Application.